Urgent Notice: Fraud Alert – Fake Hawn Heating and Cooling LLC Impersonates Our Company

Rochester, NY – [1/17/25] – Hawn Heating and Air Conditioning, Inc. is alerting our valued customers and the public to a serious scam involving an identity theft attempt. A fraudulent company, Hawn Heating and Cooling LLC, has been impersonating our business, setting up a fake website, and engaging in deceptive practices aimed at our customers.

What You Need to Know:

We want to reassure our clients that no personal or financial information has been compromised. We do not store sensitive information such as credit card details on our website, and our customer data remains secure. However, we are actively addressing this issue to ensure the public is aware of the scam.

The fake company, using the name “Hawn Heating and Cooling LLC,” has:

  • Created a fraudulent website

  • Applied for credit card processing accounts

  • Taken out business insurance

  • Received a New York State tax authorization number

Important Information for Our Clients:

  • Our legitimate company name is Hawn Heating and Air Conditioning, Inc. We have not changed our name or moved.

  • The only official website for our company is HawnHeating.com. Please disregard any other websites claiming to be us.

  • The only phone number for Hawn Heating and Air Conditioning is 585-482-2499.

  • Do not engage with the fake website. If you see a “Book Appointment Now” page, ignore it entirely. Any appointment requests from the fraudulent entity are not from us.

  • If you receive a call from Robin Broedel, the scammer linked to this operation, please ignore the call and report it to the proper authorities.

What We Are Doing:

We want to assure our clients that we are taking every precaution to protect our business and your information:

  • We’ve notified our bank, credit card processor, payroll company, and IT team to further secure our systems.

  • Complaints have been filed with the New York State Attorney General, the Federal Trade Commission (FTC), GoDaddy.com (the hosting company for the fraudulent site), IC3.gov (the domain licensing authority), and our insurance provider.

No Breach, No Compromise:

As of now, no customer information has been compromised. We take security very seriously and are working diligently to stop the scam and prevent any further fraudulent activity.

How You Can Help:

  • Report any suspicious activity immediately to local authorities.

  • If you suspect you’ve been contacted by the fraudulent company, please contact us directly at 585-482-2499.

We thank you for your continued trust in Hawn Heating and Air Conditioning. Rest assured that we are working tirelessly to protect our reputation and your safety.

For more updates, please visit our legitimate website at HawnHeating.com.

About Hawn Heating and Air Conditioning, Inc. Hawn Heating and Air Conditioning, Inc. has been providing top-tier HVAC services to the Rochester, NY area for decads. Known for our reliable and professional service, we specialize in heating, cooling, and air quality solutions for both residential and commercial clients.

For further inquiries, please contact: Phone: 585-482-2499
Website: HawnHeating.com