(585) 482-2499
277 North Winton Road, Rochester, NY 14610

Healthy Indoor Air Products & Services

FAQ's - How We’re Handling Things During the COVID-19 Pandemic

Ensuring the health and safety of our customers and our employees remains our top priority. We continue to focus on providing essential customer services, and we want to address the most common questions that many of you have right now.

Are you providing services right now?
Yes. Heating and cooling contractors have been deemed essential by state government. If you need any services, please contact us at (585)-482-2499.

What hours and days are you working?
Office is open M-F 8 am – 5 pm. Service is available 24 hours/day.

Is it safe to let your employees in my house?
The safety of our employees and our customers is definitely our highest priority, and diligence will be of paramount importance during these difficult times. We are paying close attention to updates from the CDC, the World Health Organization, and local health officials. We have also been proactively implementing internal procedures and protocols to ensure the health and well-being of our employees and customers.

• We require all service technicians to be equipped with the following personal protective equipment when entering homes or businesses:

  • No contact with technician’s tablet – call in your credit card
  • Masks
  • Gloves
  • Shoe Covers
  • Technicians have portable washing apparatus on trucks (soap and water)
  • Technicians have anti bacteria spray bottles in truck

• All service technicians are following best practices for prevention of viral transmission:

  • No personal contact, including handshakes
  • No passing of any object without it being sanitized or handled with gloves 
  • We’re practicing social distancing of at least 6 feet on the job

• If an employee is experiencing symptoms such as shortness of breath, coughing, and fever, we are mandating they stay home for 14 days, or seek medical attention consistent with CDC and WHO guidelines. Should there be concerns about any employee, please contact us at (585)-482-2499.

• For the safety of our employees and customers, our Customer Relations team check with you beforehand to confirm that no occupants at a customer’s residence or business is experiencing any symptoms and to re-confirm we have authorization to enter and service the property.

• We will postpone service if we encounter any situations where symptoms such as shortness of breath, coughing, and fever are present.

Do you provide air purification products and do they help?
Yes. We have access to indoor air quality products, including those that use ultraviolet light to eliminate bacteria, mold, allergens, and viruses that are currently being recirculated through the air in your home. Follow this link for more information.

Also, something as simple as having us replace your filter can help reduce these unwanted contaminants too. Indoor Air Quality products are affordable, they can be very quickly installed in your existing ductwork, and they’re what many of our customers are asking for right now. We’re working with manufacturers to make sure we are well stocked to meet our customers’ needs.

One other thing to consider is that allergy season is almost here. Any breathing difficulties, sneezing, or stuffiness right now right now could be a source of great worry and uncertainty for some customers, which in turn could result in an unnecessary and potentially risky trip for medical testing. Air quality products can help customers avoid these kind of difficult decisions right now, by reducing in-home contaminants. We want to help.

What else can I be doing now with my AC or heating system to prepare?
AC system failure during the hottest months could be not only inconvenient, but also potentially dangerous for some. It’s also something that’s often avoidable. If it’s been a few years since your AC had a tune up, system inspection and safety check, it may be time to consider having this done now before the hot weather arrives. Preventative maintenance can help you avoid a system breakdown by identifying problems before it’s too late. We’re available to do system inspections, and our technicians are adhering to CDC guidelines to ensure safety – both for their families and yours. You can feel confident when you allow our team into your home, and for many conventional air conditioning systems, we won’t have to enter your home at all.

What should I do if my heating or air conditioning breaks?
If your heating or cooling system isn’t working properly, let us know. We’ll give our customers priority service, especially if you’re at greater risk due to age or underlying health conditions. If you need help, we can be there, and as always, we’ll do everything possible to get your system running again quickly.

And while we understand the nobody is focused on a replacing a system that doesn’t need replacing right now, if your system can’t be repaired, or if you need a replacement, right now know that many of our manufacturers are offering discounts and incentives, and we can pass those savings and options along to you.

Any more questions? Please contact us
At Hawn Heating & Air Conditioning we truly care about your health and well-being.

We know that times like this can be difficult, and uncertain. We want you to feel comfortable to communicate freely with us. If you’re concerned about us coming into your home, or you’re worried that you may be ill and are wondering how to get the home comfort assistance you need, call us. We can talk it through with you, and help you find the best solution. And, if you want to know more about our indoor air quality products that can help keep your air contaminant-free, please let us know. We want to help, and are ready to work with you during this time of uncertainty.

So if you have questions, please call us at (585) 482-2499, or contact us using the form below and let us know how we can assist you. We hope you and your family stay safe and healthy.

Sincerely
Doug & Beth Anne Hawn and the team at Hawn Heating & Air Conditioning

 

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or Call (585) 482-2499

Kill up to 99% of viruses, bacteria and mold!

Air Purification Installed in your existing ductwork

LEARN ABOUT RGF® PHI-CELL® and REME HALO® TECHNOLOGY - IMPACT ON NOVEL CORONAVIRUS (COVID-19)

PLEASE NOTE: WE CANNOT SELL THESE DEVICES ONLINE OR INSTALL OUTSIDE OUR SERVICE AREA.

Rochester HALO Air PurifierThe award winning REME HALO® whole home in-duct air purifier is the next generation of indoor air quality (IAQ) technology and capable of purifying every cubic inch of air that your central air conditioning system reaches. Designed to eliminate sick building syndrome risks by reducing odors and air pollutants, the REME HALO® whole home in-duct air purifier is the best solution for whole house and building air purification.

Invented to recreate nature’s process of purifying the air, it’s like bringing fresh outdoor air inside without ever having to open your windows. And it’s effective against all three categories of indoor air pollutants: Particulates, Microbial and Gases.

You can now reduce common allergy triggers from particulates such as pollen, mold spores, dander and dust. Thoroughly tested on airborne and surface bacteria & viruses, such as MRSA, e-coli, and Norwalk, to name a few. Say goodbye to odors from cooking, pets, dirty socks, diaper pails, and musty rooms.

Contact Us but

or Call (585) 482-2499


Features:

  • Dual ionizers to reduce airborne particulates (dust, dander, pollen, mold spores).
  • Kills up to 99% of bacteria, mold and viruses.
  • REME® reduces sneeze germs by 99% in the time a sneeze can reach three feet.
  • New zinc ions kill 99% of viruses on surfaces.
  • Unlike portable units that are limited to the room in which they are placed, the REME HALO® provides whole home and building purification.
  • Easily integrated with your existing HVAC system. The unit doesn’t take away living space and operates silently.
  • Two (2) quick release features for easy, no tool, cell replacement.
  • Incorporates an adjustable shroud around the REME® cell, which allows customization of the advanced oxidation plasma output.

 

How it works:

The REME HALO® in-duct air purifier utilizes RGF’s proprietary Reflective Electro Magnetic Energy technology. Installed into the supply plenum of your existing air conditioning or heating system air ducts, the REME HALO® in-duct air purifier produces Hydro-Peroxide plasma that is distributed through the air handler, through the duct system and into the conditioned living space.

Unlike passive air technologies, which need pollutants to pass through the unit for purification or filtration, the REME HALO® in-duct air purifier sweeps through your home actively purifying pollutants at the source. In addition, the charged plasma induces particles to coagulate or stick together making them bigger and easier for your filter to catch. Hydroperoxides occur naturally in the earth’s atmosphere and are part of nature’s process of cleaning the air.

Announcing Hawn is now a registered American Standard dealer!

 

American Standard logoAmerican Standard furnace, boiler and ac unit.

 

 

 

We are pleased to offer our customers the best heating and air conditioning products for their homes. American Standard provides whole home comfort with heating and cooling, air quality, and smart home solutions.

 

 

Stay tuned for exciting offers on new American Standard products coming soon!

Flu Free Air in your home!

Purify every cubic inch of air that your central heating system reaches in your home.

Protect your home with REME HALO® In-duct Air Purifier!

TREME HALO Air Purifier logohe REME HALO® in-duct air purifier utilizes RGF’s patent-pending Reflective Electro Magnetic Energy technology. Installed into the supply plenum of your existing air conditioning or heating system air ducts, the REME HALO® in-duct air purifier produces Hydro-Peroxide plasma that is distributed through the air handler, through the duct system and into the conditioned living space. Unlike passive air technologies, which need pollutants to pass through the unit for purification or filtration, the REME HALO® in-duct air purifier sweeps through your home actively purifying pollutants at the source. In addition, the charged plasma induces particles to coagulate or stick together making them bigger and easier for your filter to catch. Hydro-Peroxide occur naturally in the earth’s atmosphere and are part of nature’s process of cleaning the air.

  • HALO Air Purifier available in Rochester at Hawn.Dual ionizers to reduce airborne particulates (dust, dander, pollen, mold spores)
  • Kills up to 99% of bacteria, mold and viruses
  • REME® reduces sneeze germs by 99% in the time a sneeze can reach three feet.
  • New zinc ions kill 99% of viruses on surfaces
  • Unlike portable units that are limited to the room in which they are placed, the REME HALO® provides whole home and building purification.
  • Easily integrated with your existing HVAC system. The unit doesn’t take away living space and operates silently.
  • Two (2) quick release features for easy, no tool, cell replacement
  • Incorporates an adjustable shroud around the REME® cell, which allows customization of the advanced oxidation plasma output.

REME HALO® $995 Installed, New REME HALO LED $1,295 Installed

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Have Flu Free Air in your home this season!

Purify every cubic inch of air that your central heating system reaches in your home.

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The CDC states:
"Influenza (“the flu”) is more dangerous than the common cold for children. Each year, millions of children get sick with seasonal influenza; thousands of children are hospitalized and some children die from flu.

Mom with child suffering from the flu.

  • Children commonly need medical care because of influenza, especially before they turn 5 years old.
  • Children younger than 5 years and especially those younger than 2 years are at high risk of serious influenza complications.
  • Children of any age with chronic health problems like asthma, diabetes and disorders of the brain or nervous system also are at high risk of serious flu complications.

 

Grandma suffering from flu with grandson.It has been recognized for many years that people 65 years and older are at greater risk of serious complications from the flu compared with young, healthy adults because human immune defenses become weaker with age.

While flu seasons can vary in severity, during most seasons, people 65 years and older bear the greatest burden of severe flu disease. In recent years, for example, it’s estimated that between 71 percent and 85 percent of seasonal flu-related deaths have occurred in people 65 years and older and between 54 percent and 70 percent of seasonal flu-related hospitalizations have occurred among people in that age group. So influenza is often quite serious for people 65 and older." https://www.cdc.gov/flu/about/index.html

Protect your home with REME HALO® In-duct Air Purifier!

TREME HALO Air Purifier logohe REME HALO® in-duct air purifier utilizes RGF’s patent-pending Reflective Electro Magnetic Energy technology. Installed into the supply plenum of your existing air conditioning or heating system air ducts, the REME HALO® in-duct air purifier produces Hydro-Peroxide plasma that is distributed through the air handler, through the duct system and into the conditioned living space. Unlike passive air technologies, which need pollutants to pass through the unit for purification or filtration, the REME HALO® in-duct air purifier sweeps through your home actively purifying pollutants at the source. In addition, the charged plasma induces particles to coagulate or stick together making them bigger and easier for your filter to catch. Hydro-Peroxide occur naturally in the earth’s atmosphere and are part of nature’s process of cleaning the air.

  • HALO Air Purifier available at Hawn in Rochester.Dual ionizers to reduce airborne particulates (dust, dander, pollen, mold spores)
  • Kills up to 99% of bacteria, mold and viruses
  • REME® reduces sneeze germs by 99% in the time a sneeze can reach three feet.
  • New zinc ions kill 99% of viruses on surfaces
  • Unlike portable units that are limited to the room in which they are placed, the REME HALO® provides whole home and building purification.
  • Easily integrated with your existing HVAC system. The unit doesn’t take away living space and operates silently.
  • Two (2) quick release features for easy, no tool, cell replacement
  • Incorporates an adjustable shroud around the REME® cell, which allows customization of the advanced oxidation plasma output.

Say goodbye to smelly, stuffy, musty rooms and hello to fresh, clean, pure air throughout your home or office building!

REME HALO® $995 Installed, New REME HALO LED® $1,295 Installed

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Air Cleaners for your Entire HomeTechnician installing air filter on furnace

There are many types of air cleaners (also refered to as air purifiers or ionizers) on the market today but none are as effective and clean your entire house as well as an Aprilaire Air Cleaning system or a Carrier Air Cleaning System. Whole-Home Air Cleaners make your air as clean as possible by removing particulates from your air, allowing you to breathe healthier air — important to those with allergies and asthma and for those who want the cleanest air possible for themselves and their family. An Air Cleaner installed by Hawn, can help rid your home of dust, dust mites, pet dander, mold spores, pollen, bacteria and viruses, smoke and more!

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CO Detectors & Alarms
Bringing You Peace of Mind

CO alarm

Carbon monoxide (CO) is the most commonly encountered poison in your home. Dangers can result from faulty operation or ventilation of fireplaces, a car running in the garage, ranges, grills, dryers and other gas appliances. Making matters worse, many people confuse carbon monoxide poisoning with symptoms of the flu and fail to get the assistance they need.

You probably knew that carbon monoxide is a silent killer in the home. You may even have a CO alarm plugged into an outlet in a corner somewhere. But you probably don’t know that all CO alarms have a limited life, and your detector might have stopped working to protect you.

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Ultra Violet Light Germicidal Lamps
Extending the life of your equipment

Bright Idea in Air Quality

Carrier UV Lights

Bacteria, fungi and molds can find a welcome home in and around your air conditioner’s evaporator coil. That can lead to odors, illnesses and bothersome allergies. When properly installed near the air conditioning coil, a Germicidal Lamp kills the harmful growths and eliminates the odors associated with this growth. It’s a great solution for well being throughout your home.

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Hawn Heating and Air Conditioning is now providing Austin Air Purifiers 

austin logo with mom and sonNow there is a portable and affordable air purification system that can be placed in any room in your home.

At Hawn, we offer a full line of Austin Portable Air Purifiers in a wide range of colors!

Indoor air pollutants are environmental health risks. It’s best to address these risks by controlling or eliminating pollutant sources with constant purification of the air using Austin Air Purifiers.

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ACCA Member Hawn Heating & Air Conditioning Hawn BPI Goldstar Energy Star - Hawn Heating & Air Conditioning Member NATE Certification - Hawn Heating & Air Conditioning